E-Gift Card Terms and Conditions
- General Terms
Yankee Candle® E-Gift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting https://yankeecandle.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. Yankee Candle® E-Gift Cards are issued by Yankee Candle Company, Inc.. Please refer to http://www.yankeecandle.com/ for additional Terms and Conditions.
- E-Gift Cards
Yankee Candle® E-Gift Cards are redeemable for food and merchandise at any Yankee Candle company owned store (not redeemable at independent Yankee Candle dealers), at yankeecandle.com, or from the Yankee Candle catalog.
No fees of any kind will be imposed on purchasers or recipients of E-Gift Cards.
Refer to http://www.yankeecandle.com/ for Terms and Conditions of redemption.
- View Your Balance
To view your E-Gift Card balance, follow the instructions below your E-Gift Card, on the page linked from the email message which notified you of your gift.
You may not return or cancel your Yankee Candle® E-Gift Card.
- Lost or Stolen Gift Cards
If you suspect that someone has copied or stolen your E-Gift Card, contact Customer Support immediately. E-Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. E-Gift Cards have cash value and should be safeguarded accordingly.
You may not use an E-Gift Card to purchase other E-Gift Cards.
E-Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused E-Gift Cards may not be transferred.
- Our Policies
- Risk of Loss
Ownership and risk of loss of E-Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards. If you have any questions, please see the FAQs.
- Yankee Candle® E-Gift Card Customer Service
If you need assistance with any aspect of your purchase, ownership, or use of your E-Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Delivery Information and Requirements for E-Gift Card Purchasers
All orders of E-Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your E-Gift Card order may be delayed until it can be corrected.
If the date on which you want an E-Gift Card delivered has passed and you have not received confirmation that the E-Gift Card was sent, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
We are not responsible for E-Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her E-Gift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
- Reasons for Failed Delivery
If you have confirmed the recipient's email address but the E-Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder
- Recipient's firewall blocked the email
- Email inbox is over size limit
- Invalid email address
If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Limitation of Liability
CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO E-GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN E-GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH E-GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You hereby consent that any dispute relating in any way to Yankee Candle® E-Gift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.
Yankee Candle® E-Gift Card, powered by CashStar.